How does it all work?
Below are some common questions and answers…
Feel free to use the contact form if there’s something else
HOW DO I GET THE PERSONALISATION TO YOU?
- Use the ‘Add Name’ and/or ‘Add Message’ field on checkout form.
- Use the contact form on the contact page.
- Email Michael at firstname.lastname@example.org
- Don’t worry I will chase you up via email if you forget.
CAN I REQUEST A CUSTOM ORDER?
WHO ARE TOTALLY BONKERS?
WHAT PAYMENT TYPES DO YOU TAKE?
Buyers can checkout without a PayPal account with the new guest checkout feature and you can use your debit/credit card.
HOW WILL MY ORDER SHIP?
All orders are processed within 1-2 days, mostly within 1 day. Orders are sent out 1st class Royal Mail.
CAN I GET MY ORDER SOONER?
All orders are processed within 1-2 days
- Cards and Invites are sent out 1st class Royal Mail.
Drop us a message if something is really urgent and we will try our best to get it to you faster.
DO YOU SHIP INTERNATIONALLY?
FAULTY, LOST AND QUALITY ISSUES?
We will simply send out a replacement straight away.
For Cards and Invites…We will send out replacements ASAP 1st Class.
I’M NOT HAPPY WITH THE QUALITY!
We are always striving to provide the best customer experience, we are always looking to better our products, get the to you quickly and generally keep everyone happy, but if you are really unhappy with anything just drop us a line and we’ll sort it out.
See returns page here.